WIMORA SUPPORT
Customer Help Center
Everything you need to know about discovering braiders, booking appointments, and managing your Wimora experience.
Search our help articles, or explore the topics below.
Getting Started
What is Wimora?Creating an account and signing inFinding a braider and exploring their workBookings and Appointments
How to book an appointmentChecking your bookings and confirmationChanging or canceling a bookingCancellations, lateness, and appointment problemsPayments and Refunds
Payments, deposits, and chargesWhat to do if a payment failsCharged but no confirmed bookingGetting help with a refund or payment questionAccount and Security
Updating your profile and account informationI cannot sign in. What should I do?Account and Safety
Protecting your accountContacting Wimora SupportRequesting account deletionReporting a problem or safety concernNotifications
Enabling push notificationsHow appointment reminders workWE’RE HERE TO MAKE THINGS CLEARER
Still need help?
Email support@wimora.com for help with your Wimora experience.